Return & Refund Policy
Return & Refund Policy – Kevora
At Kevora, we take pride in the quality and craftsmanship of our garments. If you are not fully satisfied with your purchase, we’re here to help.
Eligibility for Returns
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Returns are accepted within 7 days of delivery.
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Items must be unused, unwashed, and unworn, with all original tags, labels, and packaging intact.
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Customized or made-to-order products are not eligible for return/refund, unless they arrive damaged or defective.
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Sale/discounted items are final sale and cannot be returned or exchanged.
Return Process
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Email us at kevora777@gmail.com with your order number and reason for return.
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Once approved, ship the product back to us at the address provided by our support team.
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Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Refunds
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After we receive and inspect your return, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days to your original payment method.
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Shipping charges are non-refundable.
Exchanges
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Exchanges are available for size changes of the same style, subject to stock availability.
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If the requested size is unavailable, a store credit or refund will be issued as per our policy.
Damaged or Defective Items
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If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with pictures of the item. We will arrange a replacement at no extra cost.
Contact Us
For any queries related to returns, exchanges, or refunds, email us at:
📧kevora777@gmail.com